www.kilogrammes.com ("the site") is published by the company Nanogram sro whose registered office is at Delnická, 776/5, Prague and whose intra-community VAT number is CZ08020183. Site credits: All reproduction or quotation rights reserved to Nanogram sro

The company can be contacted by email by clicking on the contact form accessible via the site menu or via support@kilogrammes.com.

Hereinafter the “Seller” or the “Company”. On the one hand, And the natural or legal person proceeding to the purchase of products or services of the company, Hereafter, "the Buyer", or "the Customer" On the other hand, It has been exposed and agreed what follows :

INTRO
The Seller is a publisher of Products and Services of Commerce intended for consumers, marketed through its websites staging-kilogrammes.kinsta.cloud. The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.

ARTICLE 1: OBJECT

These General Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products or Services offered by the Seller.

ARTICLE 2: GENERAL PROVISIONS

These General Terms and Conditions of Sale (GTC) govern the sales of Products or Services, made through the Company's websites, and are an integral part of the Contract between the Buyer and the Seller. They are fully enforceable against the Buyer who accepted them before placing an order. The Seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The GTC applicable then are those in force on the date of payment (or the first payment in the case of multiple payments) of the order.

The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation.
The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs.
The Customer declares to be able to legally contract under French law or validly represent the natural or legal person for whom he is committed.
Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

ARTICLE 3: PRICE

The prices of the products sold through the websites are indicated in Euros including all taxes and precisely determined on the Product description pages. They are also indicated in Euros including all taxes (VAT + other possible taxes) on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and/or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These duties and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunications costs necessary for accessing the Company's websites are the responsibility of the Customer. Also, where applicable, delivery costs.

ARTICLE 4: CONCLUSION OF THE ONLINE CONTRACT

The Customer must follow a series of steps to conclude the contract electronically in order to complete his order:

Information on the essential characteristics of the Product;
Choice of Product, if applicable, of its options
Indication of the Client’s essential contact details (identification, email, address, etc.);
Acceptance of these General Conditions of Sale
Verification of the elements of the order (double-click formality) and, if necessary, correction of errors. Before proceeding with its confirmation, the Buyer has the possibility to check the details of his order, its price, and to correct any errors, or cancel his order. Confirmation of the order will constitute the formation of this contract.
Then, followed by instructions for payment, payment of the products, then delivery of the order. The Customer will receive confirmation by email of the payment of the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a .pdf copy of these general conditions of sale.
The customer will have during his ordering process the possibility of identifying any errors made in the entry of data and of correcting them. The language proposed for the conclusion of the contract is the French language.
The terms of the offer and the general conditions of sale are sent by email to the buyer when ordering and archived on the Seller's website. Where applicable, the professional and commercial rules to which the author of the offer intends to submit are available in the "additional rules" section of these General Terms and Conditions, available on the Seller's website at the following address: staging-kilogrammes.kinsta.cloud
The archiving of communications, the order, the details of the order, as well as the invoices is carried out on a reliable and durable medium in order to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information can be produced as proof of the contract.
For the products delivered, delivery will be made to the address indicated by the Customer. For the purposes of successful completion of the order, the Customer undertakes to provide their true identification information. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

ARTICLE 5: PRODUCTS AND SERVICES

The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites, as well as, where applicable, the mode of use of the product.

The consumer is informed, by means of marking, labeling, display or any other appropriate process, of the prices and special conditions of sale and execution of the services before any conclusion of the sales contract. In all cases, the total amount owed by the Buyer is indicated on the order confirmation page. The sale price of the product is the one in force indicated on the day of the order, this one does not include the shipping costs invoiced in addition. These possible costs are indicated to the Buyer during the sales process, and in any event at the time of confirmation of the order. The Seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order. When the products or services are not executed immediately, clear information is given on the product presentation page as to the delivery dates of the products or services. The customer certifies having received a breakdown of the delivery costs as well as the terms of payment, delivery and execution of the contract, as well as detailed information relating to the identity of the seller, his postal, telephone and electronic contact details, and his activities in the context of this sale. The Seller undertakes to honor the Customer's order within the limit of available Product stocks only.

Failing this, the Seller shall inform the Customer; if the order has been placed, and in the absence of agreement with the Customer on a new delivery date, the Seller shall reimburse the customer. The contractual information is presented in detail and in French. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The validity period of the offer of Products and their prices is specified on the Company's websites, as well as the minimum duration of the contracts offered when these relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are granted only to the natural person who signed the order (or the person holding the email address provided).

ARTICLE 6: CONFORMITY

In accordance with Article L.411-1 of the Consumer Code, the products and services offered for sale through these General Terms and Conditions comply with the requirements in force relating to the safety and health of people, the fairness of commercial transactions and consumer protection.

ARTICLE 7: DELIVERY TERMS

The products are delivered to the delivery address that was indicated when ordering and within the time indicated. These times do not take into account the order preparation time. When the Customer orders several products at the same time, they may have different delivery times and are routed according to the following methods: delivery via one or more packages.

The Seller reminds that at the time the Customer takes physical possession of the products, the risks of loss or damage to the products are transferred to him. It is the Customer's responsibility to notify the carrier of any reservations about the product delivered.

ARTICLE 8: AVAILABILITY AND PRESENTATION

If an item is unavailable for a period exceeding 30 working days, you will be immediately notified of the foreseeable delivery times and the order for this item may be canceled on request. The Customer may then request a credit for the amount of the item or its full refund and the cancellation of the order.

ARTICLE 9: PAYMENT

Payment is due immediately upon ordering, including for pre-ordered products. The Customer may pay by credit card or bank check. Cards issued by banks domiciled outside Europe must be international bank cards (Mastercard or Visa). Secure online payment by credit card is carried out by our payment service provider VivaWallet. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network.

Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or if it is impossible to debit the card, the Sale is immediately terminated by operation of law and the order canceled.

ARTICLE 10: WITHDRAWAL PERIOD

In accordance with the provisions of the Consumer Code, the Buyer has the right to withdraw without giving any reason, within fourteen (14) days from the date of receipt of his order.

The right of withdrawal may be exercised by contacting the Company in the following manner: filing a complaint at the address 2nd floor, College House, 17 King Edawards Road, Ruislip, HA4 7AE, London – United Kingdom.

We inform Customers that in accordance with the provisions of the articles, this right of withdrawal cannot be exercised for any item for which a manufacturing or delivery process is in progress.

In the event of exercising the right of withdrawal within the aforementioned period, the price of the product(s) purchased and the shipping costs will be refunded, with the return costs remaining the responsibility of the Customer. Product returns must be made in their original condition and complete (unopened packages, etc.); if possible, they must be accompanied by a copy of the proof of purchase.

ARTICLE 11: FORCE MAJEURE

The performance of the seller's obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller shall notify the customer of the occurrence of such an event as soon as possible.

ARTICLE 12: APPLICABLE LAW AND CLAUSES

All clauses contained in these general terms and conditions of sale, as well as all transactions of purchase and sale referred to therein, shall be subject to English law. The invalidity of a contractual clause shall not entail the invalidity of these general terms and conditions of sale.